I have created several mentoring programs, both for clients and for teams that I managed when I was an employee. I really believe that both the mentor and the mentee gain from this relationship. For the mentor, they gain skills such as how to give feedback and how to provide direction and they are sharing their knowledge, which builds self esteem. For the mentee, they receive real-time feedback on actual work and hear real-life scenarios and solutions. Furthermore, if you do it right, you will balance the skills of the mentor and the mentee so that both learn from the relationship. For example, if as an instructional designer you need both solid writing skills and adult learning theory, put two people together-one with awesome written communication skills and the other with formal adult learning theory knowledge.
One resource that I found valuable when creating a mentoring program was the book, “Making Mentoring Happen” by Kathy Lacey. Also, in the May 2012 issue of Chief Learning Officer there is an article titled “Breathing the Same Air is Not Enough”. Although the title is a bit hokey, the main point is dead on. Oftentimes, companies believe scheduling informal lunches or chats can be considered mentoring. With that type of setup, it really is only a conversation; the mentee never gets to really dissect real issues. There needs to be expectations, an action plan, scheduled ongoing meetings, accountability and follow-up. According to Lollis, “Mentoring needs to be approached with intention and structure.”
Before I launched my mentor program, I provided training for both mentors and mentees. Both parties need to know expectations, how-to’s and to be given tools to be used to be successful in their respective roles. I even gave them a list of questions to help get the conversation going, as well as, provide more thought-provoking discussions beyond “How’s it going?” And don’t discount the possibility of a mentoring program if team members are at a distance. Mentoring is totally possible with today’s tools such as Skype.
Another article from the May 2012 issue of CLO.
What has worked with mentoring programs that you have been exposed to?