Is Your Organization Ready?

Parthenon 2022

I read recently that DEI professionals have an average of an 18 month lifespan (just a little shorter than Greek ruins). I don’t find this surprising given the many stories DEI peers have shared about being in a DEI-focused role in an environment resistant to change…a system resistant to change…a country and even a world resistant to change. Over and over I hear about DEI professionals with targets on their backs for just trying to do their jobs. Why is that? WTF is more like it! I am pretty confident that DEI professionals are not in their jobs to be a “check the box” role in their organizations. DEI work is emotional work. It is hard work and I know we do this work so that we can MAKE a difference, not just serve in a figurehead capacity.

So how do we determine if our role is just fluff filled with lip service? I have a few suggestions of things to dig deeper on to determine if it is time to move to an organization that actually means what they say. To be fair, the type of change we are all working towards is not fast work. The needle will move slowly but it still needs to move and I want evidence that it is actually moving.

Budget. No project, initiative or role can move forward without money. Having a budget (and being able to use that budget) signals that there is validation for your efforts. A budget allows you to tie strategic goals with money to accomplish those goals.

Positions. You might momentarily feel proud of yourself that the organization finally “put their money where their mouth is” and created a full-time, singularly-focused DEI role. You might say to yourself, “finally the organization realizes this role is critical.” But I say not so fast because you will find that there actually is way too much work for one person. One subtle way to stop progress is to bury the DEI professional with so much work that they cannot see the what’s really going on. So, don’t gloat so quickly and instead determine what roles are needed to really do the WORK and then make the case to get those roles hired.

Authority. Do you have a seat at the proverbial table? If not, you will get mired in layers of approvals and suddenly the simplest thing like a educational article or training event will get stuck in roadblocks and potholes. You basically sit at the red light eternally…or until the article or topic’s essence is no longer current with whatever the issue was that you wanted to highlight.

Diversions. Leadership will throw you a bone and tell you how great you are doing…what an awesome influence you are making on the organization. Don’t be fooled…incremental changes like getting the organization to stop using some male-focused words in not what we are after. Yes, it is great to change the bias vernacular that your organization is using but it will never be more impactful than true, systemic changes like digging deep into your recruiting practices and eliminating bias from the process. For example, where does the organization choose to recruit from to how they interview all the way to how they decide if someone is a “fit”. If we continue to hire folks like what we already have then we continue to live in our bubble of sameness.

Employee Resource Groups (ERGs). Creating an environment where ERGs are not only allowed to form, but actually encouraged, will empower employees with shared identities, characteristics, and/or life experiences to come together to collaborate and support each other. It also will enable other employees to learn how to be come allies, a necessary ingredient for change to happen.

We are overdue to band together as a profession and as human beings. As Brene Brown mentioned in her latest book, Atlas of the Heart, “I’m here to get it right, not to be right.” Let’s get it right by setting ourselves up to successfully do the work and make an impact in this world for generations to come. Frankly the world is evolving and change is a part of evolution.

What does getting it right look like? Please comment and let’s figure out how we can support each other and the systemic change so overdue.

The Power of ERGs

Treat people’s culture with care, curiosity and respect.

An Employee Resource Group (ERG) is a voluntary, employee-led group. Members of an ERG are employees who identify as part of a group with shared identities, characteristics, and/or life experiences. Allies are also typically welcomed to join these groups. ERG members collaborate to support themselves and each other. They may do so by joining in meetings together or planning events to engage others in the company.

Benefits of an ERG:

  • Meet and connect with new colleagues
  • Be an active voice for change
  • Learn and grow professionally and personally
  • Share their culture, values, and experiences with others
  • Contribute towards a more open and human world of work
  • Foster inclusion and belonging at work and beyond
  • Empowerment for the marginalized group

Steps to create an ERG:

  • Gauge employee interest (consider an application process)
  • Get executive buy-in and recruit an executive sponsor
  • Define group’s mission
  • Recruit members
  • Host a meeting
  • Keep it alive! This is often the most difficult step.

Types of ERGs:

  • Culture or ethnicity
  • People with disabilities (visible and invisible)
  • Women
  • Faith-based
  • Gender identity minorities
  • Sexual orientation minorities
  • Age minorities Working parents, single parents and caregivers
  • Mental health

Best practices:

  • Define goals and a mission statement
  • Develop structure and guidelines
  • Set a leader for the ERG
  • Have executive sponsors
  • Mentorship

What have you seen work to ensure an ERG succeeds?

Which way will you choose?

Build Your DEI Program

Last week I spoke at the #HRTED2022 conference about ideas to build your internal DEI program. Primarily this session focused on four elements of a program, internships and employee resource groups (ERGs). I want to share the main points of the presentation. If you want more information, please contact me. This post will touch on the four elements and internships. My next post will focus on ERGs.

The four elements of a DEI program consist of:

  • Metrics-identify what and how you are going to measure your program.
  • Process-consider the many processes in your organization including people, operations and purchasing.
  • Education-there are lots of training needs so make sure you force rank them, determine your strategy and how you will measure effectiveness.
  • Initiatives-this is where internships, ERGs, mentorships, leader cohorts and many other programs come into play.

Make sure you create organizational buy-in.

  • Develop a business case for why DEI matters to organizational goals and success
  • Conduct an honest assessment of whether the organization can support diverse interns
  • Be prepared to answer difficult questions
  • Demonstrate patience

Engagement Strategy:

  • Foster an inclusive environment
  • Create micro-connections
  • Engage executive team
  • Establish intern cohorts
  • Pair interns with a strong mentor
  • Maintain frequent check-ins