I had such a great time being interviewed by Michael Hingson from Unstoppable Mindset. We spoke about a variety of topics. Driving the conversation and taking a proactive role is the crux of my conversation. Michael has such an interesting story and perspective, himself. Listen on and contact me with questions, comments and feedback!
Career
Career Barriers and Bias
“It’s easy to stand with a crowd. It takes courage to stand alone.” Mahatma Gandi
Besides my consulting work, I have signed on for two speaking engagements in April. One session is focused on early career women and how to overcome barriers in their careers. The second presentation is an HR/Benefits one day conference. I will be presenting on how to jumpstart DEI efforts at organizations. This audience is mainly HR and CFO folks.
I love presenting, sharing ideas and hearing stories from audiences. For the barriers presentation, this article provides a nice overview and some much-needed pre-work for audience self-reflection. I think back to my career and how I put up with so much “wrong” stuff early in my career due to fear, lack of knowledge on what to do and just overall naivete. Even in present day, the barriers are pretty much the same…women hold little power and are subject to so much bias. And then couple that with being a women within another marginalized group and imagine the obstacles, doubled or tripled!
I remember being told that you must “ask for what you want” yet even as recent as five years ago, when I did that, I was told, “Leadership will decide when you are ready…not you.” Unbelievable and yet, as women, we are forced to comply or start over. In this example, it was the beginning of me realizing exactly the environment I was working in and fortunately, I had options so didn’t need to stay.
But most women don’t have options or fear sticking their neck out and saying something. How do we teach women to move beyond this fear? First, we talk openly about it! If we normalize behavior that holds women back is acceptable, it will continue. I think we also need to make women aware of bias and what it looks like and actions they can take against it.
Bias “is a human trait resulting from our tendency and need to classify individuals into categories as we strive to quickly process information and make sense of the world.” There are two types of bias:
- Explicit Bias
- Implicit or Unconscious Bias
Explicit cognitive bias includes overt racism and racist comments; “individuals are aware of their prejudices and attitudes toward certain groups.”
Implicit cognitive bias “involves all of the subconscious feelings, perceptions, attitudes, and stereotypes that have developed as a result of prior influences and imprints.” Implicit cognitive bias “involves all of the subconscious feelings, perceptions, attitudes, and stereotypes that have developed as a result of prior influences and imprints.” Implicit cognitive bias involves “automatic, unconscious mental processes based on implicit attitudes or implicit stereotypes that are formed by one’s life experience and lurk behind the surface of the conscious.” Implicit biases are necessary for us to survive since our brains cannot possibly process every piece of information coming at it in real time for us to make decisions. Our brains learn to categorize similar things so we can react. EVERYONE has Implicit Bias. A preference for a group (positive or negative) often operating outside our awareness and based on stereotypes and attitudes we hold that tend to develop early in life and tend to strengthen over time.
“Courage is resistance to fear, mastery of fear—not absence of fear.” Mark Twain
Individual Reflection:
1. What is my first memory of seeing or experiencing someone different from me?
2. When was there a time in my life that I felt different from others?
3. How did you deal with the situations above?
Bias
Conscious Bias
- Expressed directly
- We have it and we are aware of it.
Unconscious Bias
- Expressed indirectly
- We are not aware of the bias.
Bias in Action
- Age
- Color
- Education level
- Expertise
- Family status
- Gender
- National origin
- Personality
- Physical ability
- Physical appearance
- Political views
- Race/Ethnicity
- Religion
- Sexual orientation/Identity
- Socioeconomic status
Bias effects
- Confidence
- Creativity
- Decision making
- Emotional health
- Employment
- Engagement
- Opportunity
- Performance
- Personal freedom
- Physical health
- Relationships
- Risk taking
- Safety
- Self-esteem
Q: When have you experienced or witnessed bias? What happened? What was done about it? What was the end result?
Who are you?
- I am not biased. I view things objectively.
Or
- Bias exists in everyone, including me. I actively STOP and think about how bias effects the choices I make.
Q: Which one are you? Provide an example.
Sources of your bias:
- Your own experiences.
- Information you read such as news, social media, stories, books, movies etc.
- Your education including school you attend and what you study.
- Your context-family, friends, work, where you live, what you do and who you spend time with.
- Culture-spoken and unspoken rules in your community and society.
- Innate characteristics you are born with.
All of these create your identity. Your identity can be sources of positive and negative bias. Some of our identifiers cause us to be biased to others and others to be biased towards us.
Q: What is your identity? Note if any create bias towards others.
How to Disrupt Bias (within yourself)
- Create connections with folks different from yourself.
- Move from “autopilot” to questioning your thoughts and behaviors.
- Be curious.
- Be empathetic.
- Ask questions. Even if uncomfortable. You can say you are uncomfortable!
Q: Think about who you connect with, hang out with, spend time with, ask advice from…do they look different or similar to you? Why?
Broaden your viewpoint by:
- Joining different groups
- Reading different viewpoints, following different influencers
- Joining different community groups
- Try new experiences
- Change your routines
Take Action
Ways to Act with Courage
- Notice bias happening
- Confront bias
- Help others with bias
- Address bias
Q: What are specific ways you can act with courage as described above?
- Pause and question actions, thoughts and outcomes.
- Seek to understand.
- Check assumptions.
- Learn. Educate yourself and others.
- Share your story.
- Bring people together.
- Be a coach or mentor.
- Amplify others’ voices.
- Speak up.
- Organize groups.
Your perspectives are incomplete. You are an expert on your identity…be willing to learn about others.
Types of Bias
- Confirmation bias-get information that supports our existing beliefs. Ex. News from a single source.
Take action: What could we do differently?
- Anchoring bias-rely on first piece of information we see. Ex. Misdiagnose an illness by paying too much attention to the first symptom we see.
Take action: What could we do differently?
- In-Group bias-we favor people we like and who are like us. Ex. Hiring a candidate that has our similar background, alma mater etc.
Take action: What could we do differently?
- Negativity bias-we are more powerfully influenced by negative experience than positive or neutral experiences. Ex. Remembering bad customer service experience.
Take action: What could we do differently?
- Attribution bias-we judge others on their action but we judge ourselves based on our intent. Ex. Thinking someone is ineffective because of a mistake.
Take action: What could we do differently?
- Sunk-Cost bias-we continue things because we have already invested time, money resources. Ex. Keep reading a book even though you don’t like it.
Take action: What could we do differently?
“Courage is an inner resolution to go forward despite obstacles; cowardice is submissive surrender to circumstances.” Martin Luther King
Share your experiences and ideas…and what you can do differently.
The Power of Personal Mission Statements
Personal mission statements are powerful. They keep you honest and true to where you should be spending your valuable, precious, irreplaceable TIME. People that know me have heard me say a million times, “We spend the majority of our days on what I call the daily minutiae of crap.” In other words, stuff that sucks up our time but frankly is pretty worthless in the grand scheme of things. When you have a personal mission statement it serves as your beacon to not only provide a litmus test of where and when to spend your time but it also allows you to measure things against your values…where you work, your personal relationships, your volunteer efforts and so much more.
A personal mission statement defines who you are as a person (or as a team member where you work) and identifies your purpose, whether that’s in the office or simply in life. It explains how you aim to pursue that purpose, and why it matters so much to you.
A meaningful personal mission statement contains two basic elements. The first is what you want to do – what you want to accomplish, what contributions you want to make. The second is what you want to be – what character strengths you want to have, what qualities you want to develop.
Examples:
“To be a leader to my team, live a balanced life and make a difference.”
“To inspire others to achieve great things.”
“To thrive in my journey through life and learn life’s lessons along the way.”
“To be kind to others and myself.
My personal mission statement: To leave anything I touch better than I found it through courage, curiosity and kindness.
So from my mission statement you can see a few values that are important to me are courage, curiosity and kindness. A few other values are helping others and competence. Family, friends and health are also high on my value list. Another important things to note about mission statements are they are not set in stone! They can change and evolve over time…it’s totally a working document while it guides you through life and work.
So what’s your mission statement?

Who Says It’s a Man’s World
With a byline of “The Girls’ Guide to Corporate Domination” how could you not be interested in “Who Says it’s a Man’s World”? Emily Bennington has written an intriguing book full of advice, tools and action-oriented mantras for women trying to find their place in the workplace. The book is divided into six sections: self-awareness, social skills, personal effectiveness, team development, leadership and toolbox. Each section begins with a core principle, bulleted-list of what you will learn and a quotation of, “What your coworkers are thinking”. Bennington contends that if the reader selects three goals from each of the five sections to create an action plan and complete the goals in 60 days they will be a rock star and be promotable. She offers a career plan template on her website to complete this task.
Bennington writes with a snappy and humorous style, which engaged me right from the beginning of the book. She uses tons of real-life examples and quotes from executive career women. I love all the tools sprinkled throughout the book and the action plan items are realistic and achievable. Read this book several times, take time to create the suggested action plan and then take action. This book is the tool you have been waiting for to set your career on the right path!

